1. Introduction
- State the purpose of the Terms and Conditions (T&C), indicating that by accessing or using the website, the user agrees to these terms.
- Provide the full legal name of the company, including any trade names, and mention that the terms apply to all users of the website.
2. Acceptance of Terms
- Explain that by using the website or placing an order, the user agrees to be bound by the T&C. Mention that if the user does not agree, they should not use the website.
3. Eligibility
- State the eligibility requirements for using the website, such as age restrictions must be 18 years or older and legal capacity to enter into contracts.
4. Account Registration
- User Account: Describe the process of account registration, if applicable, including the need to provide accurate and complete information.
- Account Security: Emphasize that users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.
- Account Termination: Reserve the right to suspend or terminate accounts that violate the T&C.
5. Product Information
- Accuracy of Information: State that while you strive to provide accurate product descriptions and pricing, errors may occur. Reserve the right to correct any errors, including after an order has been placed.
- Availability: Mention that product availability is subject to change without notice, and you may modify or discontinue products at any time.
6. Pricing and Payment
- Pricing: Outline the pricing structure, including taxes, shipping, and handling charges. Mention that prices are subject to change without notice.
- Payment Methods: List the accepted payment methods credit/debit cards, net banking, UPI, COD.
- Payment Security: Describe the security measures in place for processing payments SSL encryption.
- Order Acceptance: State that an order is not confirmed until it is accepted by the company, and you reserve the right to refuse or cancel any order.
7. Shipping and Delivery
- Provide a brief overview of your shipping and delivery policy. Mention that customers should refer to the detailed Shipping and Delivery Policy for more information.
8. Returns and Refunds
- Briefly mention your returns and refunds policy. Direct customers to the full policy for detailed information.
9. Intellectual Property
- Ownership: State that all content on the website, including text, graphics, logos, images, and software, is the property of your company or its licensors and is protected by intellectual property laws.
- User License: Grant users a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes.
- Restrictions: Prohibit users from copying, reproducing, distributing, or creating derivative works from the website content without your express written permission.
10. User Conduct
- Prohibited Activities: List prohibited activities, such as using the website for illegal purposes, transmitting harmful content, or infringing on others’ rights.
- User-Generated Content: If applicable, mention that users are responsible for any content they post on the website and that you reserve the right to remove inappropriate content.
11. Privacy Policy
- Reference your Privacy Policy and state that it governs the collection, use, and disclosure of personal information.
12. Disclaimers and Limitation of Liability
- Disclaimer of Warranties: State that the website and its content are provided “as is” without warranties of any kind, either express or implied.
- Limitation of Liability: Limit your liability for any damages arising from the use of the website or the purchase of products, to the maximum extent permitted by law.
13. Indemnification
- Require users to indemnify and hold harmless your company, its affiliates, and employees from any claims, damages, or liabilities arising from their use of the website or breach of the T&C.
14. Governing Law and Jurisdiction
- State that the T&C are governed by and construed in accordance with Indian law. Specify the jurisdiction where any disputes will be resolved (e.g., courts located in [City], [State], India).
15. Termination
- Reserve the right to terminate or suspend a user’s access to the website at any time, without notice, for any reason, including breach of the T&C.
16. Amendments to the Terms
- State that you reserve the right to modify the T&C at any time, and mention how users will be notified of changes (e.g., through email or a notice on the website).
17. Contact Information
- Provide contact details for users to reach out with any questions or concerns regarding the T&C.